If your heat pump is not working properly or you think it might have failed completely then our heat pump rescue guy is at your service. There are a number of reasons for heat pumps underperforming or failing completely. Our heat pump rescue guy will establish the specific reason why the heat pump is not working properly, what corrective actions would be required to rectify the causes and estimate any costs associated to fixing the problems or replacing the heat pump.

The most common reasons for heat pumps failing are:

1. The incorrect sizing of the heat pump to the heat demand of the property, or
2. The incorrect sizing of the ground array to the heat pump (in the case of ground source systems)

In the worst scenario, both are incorrectly sized, and each of these aspects will cause the heat pump’s performance to deteriorate, until breakdown or complete failure occurs.